INDUSTRY EXPERTISE
Evolving the skills of workers across banking and financial services to keep pace with digital disruption and your competition
Banking and financial services organizations need increasing access to technological and advanced skills as the industry deals with growing disruption from new technologies, globalization, a reliance on big data, the evolution of cybersecurity threats and changing regulation. Amid fierce competition, there is also pressure to retain customers through highly customized, automated experiences. For your organization to keep up with change and remain competitive, customized training solutions are essential to upskill teams.
Recognize these challenges?
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Optimizing Hybrid Work Environments for Talent Retention
Evidence demonstrates the benefits of hybrid working for employees and organizations, and many organizations within banking and financial services now offer flexible working as standard to help attract and retain top talent. Creating a hybrid culture that works for everyone will make the difference between attracting the best talent or losing skilled employees to your competitors.
Optimizing Hybrid Work Environments for Talent Retention
Upskilling Future Finance Leaders
Your leaders need a new toolkit to ensure your organization can compete in an increasingly globalized and fluid environment. Leaders must be authentic, empathetic and flexible as well as inspiring, resilient and tenacious. Soft skills, such as effective communication and problem-solving, drive success just as much as traditional hard business skills.
Upskilling Future Finance Leaders
Boosting Financial Team Cohesiveness and Performance
Your organizational culture underpins everything, and it is the face that your customers and external stakeholders see first. Toxic cultures lead to talent loss, poor performance and even loss of customers to your competition. Curating and maintaining your brand and fixing the structures and practices that guide your teams are key.
Boosting Financial Team Cohesiveness and Performance
Empowering Female Leaders in the Financial Sector
Banking and financial services organizations that actively promote and empower female leaders have positively transformed their culture, leading to higher performance and customer retention. Women in leadership roles are creating new possibilities for the most ambitious organizations in banking and finance today, where 50% or more of their workforce is female.
Empowering Female Leaders in the Financial Sector
Building Resilient and Inclusive Teams in the Financial Sector
As non-traditional and digital financial services providers disrupt your industry, traditional thinking can inhibit innovation, leading to an inability to compete, poor decision making and overall performance. By implementing strategies that support inclusivity, you can improve employee loyalty and attract and retain top financial talent.
Building Resilient and Inclusive Teams in the Financial Sector
Driving Superior Customer Experiences in the Financial Sector
With high competition for customers, there is a need to help retain customers through providing customized, seamless and automated experiences. To deliver these experiences, your workforce needs advanced digital and automation skills. Professional and skills development is necessary to continuously upskill and reskill employees.
Driving Superior Customer Experiences in the Financial Sector
OUR INDUSTRY EXPERTISE
Your sector and the strategic challenges you face are unique
Our consultants are industry experts and practitioners
CASE STUDIES
Learn how our training solutions enable
governments to transform service delivery
CASE STUDY
Achieving Competency Excellence in Government: An Award-Winning Custom Training Solution in the GCC
Read More
Your industry experts
Each financial services organization’s challenges are unique, even when compared to others within your industry. By choosing to upskill leaders and teams, your organization will be in the best position to build and nurture advanced skills, attract top global talent and retain customers. Our team, which includes current and former industry practitioners, will work with you to design a corporate training solution that meets your key objectives and overcomes your challenges.
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Financial services industry specialists and practitioners -
Upskill to retain talent and evolve skills
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Build better digital experiences for your customers
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Stay ahead of the industry and the competition
OUR CLIENTS
Understanding your unique challenges and
objectives to design and deliver customized solutions
INSIGHTS & EVENTS
Learn, be inspired and motivated by
original and innovative thought leadership
CONTACT US
Learn how we help you to transform
performance and delivery
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FAQ's
How can we help you
We deliver our training and development programs through a combination of instructor-led face-to-face training, virtual instructor-led training, webinars, pre-recorded microlearning videos, mentoring sessions, group and individual coaching (online or in-person) and blended learning. You can choose what best suits your organization.
Yes. Our training and development programs are designed to meet rigorous standards and are certified or accredited by recognized professional bodies, leading academic institutions or industry organizations. These certifications and accreditations validate the quality and relevance of our programs and guarantee compliance with current standards. We take pride in delivering training that meets industry benchmarks and learners receive recognized certifications upon completion.
Our trainers and consultants are a mix of academics and experienced professionals with extensive expertise in their respective fields. Each trainer and consultant has a deep understanding of industry best practice and the latest trends. They have successfully delivered training and consulting services to a diverse range of clients, empowering organizations to achieve remarkable results.
We provide comprehensive support during and after the training program or consulting period. Throughout the program, our team is available to address any questions or concerns learners may have, offering timely assistance and guidance. We also offer post-training resources, such as access to our learning portal, reference materials and an online knowledge base to ensure continued learning of key concepts. We believe in fostering long-term success, and our support extends beyond the program to support learners to apply what they have learned effectively.
It varies depending on the specific content and objectives. We offer a range of options, from short workshops and seminars that can be completed in a day to comprehensive programs that span multiple weeks or even months. We will work with you to determine the best program for your training needs.
Our approach is comprehensive. We assess your organization’s unique challenges and objectives and collaborate to design and implement a program that is tailored to both your existing and emerging requirements. We then monitor, review and evaluate the results, refining and improving the program to maximize impact on organizational performance.
KGC provides training and development programs to ensure your leaders and workforce are equipped with the skills to deliver the desired customer experience. This helps to bridge any gaps.
Upskill. Grow. Lead
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Upskill. Grow. Lead
