INDUSTRY EXPERTISE
Meeting the needs of retail and consumer industry customers and stakeholders now and in the future
From improving employee efficiency to attracting and retaining the right talent, the retail and consumer industries share many of the same challenges. Industry-focused training is critical to ensure your teams have the skills to meet ever-changing customer expectations and consumer demands.
Recognize these challenges?
See our solutions
Nurturing Talent for Sustainable Retail Success
Retail has a higher-than-average employee turnover, especially among frontline workers. This makes it harder to retain skills and organizational knowledge. With retail and consumer industries also facing labor and skills shortages, it is important to build skills internally. By nurturing talent, you expand the capabilities of your workforce, fill current and future skills gaps, and enhance organizational performance in a sustainable way.
Nurturing Talent for Sustainable Retail Success
Boosting Employee Efficiency and Productivity in Physical Retail Spaces
Despite a rise in digital ecommerce, physical stores and office spaces continue to thrive across these sectors. Employees must know the product, understand the customer and be able to operate efficiently while representing the organization. Vocational and professional development can provide employees with the skills they need to perform their roles effectively as organizational needs evolve.
Boosting Employee Efficiency and Productivity in Physical Retail Spaces
Equipping Retail Leaders for Today’s Challenges
Retail and consumer industry leaders need a new toolkit to ensure employees maintain performance and meet customer and consumer expectations in today’s volatile and fluid environment. Leaders must be authentic, sensitive and flexible, as well as inspiring, resilient and tenacious. Soft skills, such as effective communication and problem-solving, drive success just as much as traditional hard business skills.
Equipping Retail Leaders for Today’s Challenges
Cultivating a Results-driven Retail Culture
Your work culture underpins everything, and it is the face that customers, consumers and external stakeholders see first. Toxic cultures lead to talent loss and poor performance, which can undermine retail or business success. Fixing the structures and practices that guide your employees and teams is key to build a productive workforce and sustainable culture.
Cultivating a Results-driven Retail Culture
Empowering Female Leadership in Retail Dynamics
Retail and consumer goods organizations that actively promote and empower female leaders have positively transformed their culture, leading to higher performance. Top female leaders motivate all employees to aim higher and female managers inspire everyone in their teams to exceed. Women in leadership roles are creating new possibilities for today’s most ambitious organizations, where 50% or more of their workforce is female.
Empowering Female Leadership in Retail Dynamics
Advancing Inclusion in Retail and Consumer Sectors
Evidence shows that diverse, inclusive organizations are more resilient, creative and innovative. The same is true for organizations across the retail and consumer industries. By implementing strategies that support inclusivity, you can improve employee morale and loyalty and compete more effectively for top talent. And it is the right thing to do.
Advancing Inclusion in Retail and Consumer Sectors
OUR INDUSTRY EXPERTISE
Your sector and the strategic challenges you face are unique
Our consultants are industry experts and practitioners
CASE STUDIES
Learn how our training solutions enable
governments to transform service delivery
CASE STUDY
Achieving Competency Excellence in Government: An Award-Winning Custom Training Solution in the GCC
Read More
Your industry experts
Our team of consultants and specialists are former and current practitioners within the retail and consumer products industries. They bring real insight to the work of designing and developing a customized solution for all your training needs. With the right training, tailored to your industry and unique challenges, you can upskill teams to help retain your best talent. Meanwhile, our customer experience consulting support can help you enhance customer loyalty.
-
Industry specialists who have lived out your challenges -
Be guided by top retail and consumer talent
-
Retain employees through development
-
Upskill to meet the future needs of customers and consumers
OUR CLIENTS
Understanding your unique challenges and
objectives to design and deliver customized solutions
INSIGHTS & EVENTS
Learn, be inspired and motivated by
original and innovative thought leadership
CONTACT US
Learn how we help you to transform
performance and delivery
Form Submitted successfully
Something went wrong
FAQ's
How can we help you
Our services include strategy consulting, talent assessments, training and development, digital learning and special workforce solutions.
We offer a wide range of assessments including psychometric tests, competency assessments, 360-degree feedback, job simulations, cultural fit assessments, emotional intelligence assessments and leadership assessments.
Yes. We offer assessments in Arabic as well as English to cater to the diverse needs of our clients in the MENA region.
Yes. We can customize the assessments to your organization's specific needs and training objectives.
Our assessments are designed to be fair and unbiased, helping to support diversity and inclusion by ensuring that all candidates are assessed based on their abilities and potential, not their background or personal characteristics.
Yes. Some assessments, such as the 360-degree feedback, can be effective for team development, helping to identify strengths and areas for improvement within the team.
We deliver our training and development programs through a combination of instructor-led face-to-face training, virtual instructor-led training, webinars, pre-recorded microlearning videos, mentoring sessions, group and individual coaching (online or in-person) and blended learning. You can choose what best suits your organization.
Upskill. Grow. Lead
Stay in the know
Subscribe to stay ahead of industry trends, case studies and new
programs.
Form Submitted successfully
Something went wrong
Upskill. Grow. Lead
