Hospitality, Travel and Tourism

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INDUSTRY EXPERTISE

Solving your skills and hiring challenges in the hospitality, travel and tourism industries through training and development

From labor and skills shortages to poor talent retention, organizations across the hospitality, travel and tourism industries are having to manage these challenges while ensuring teams have the capabilities to adapt to an ever-changing business environment. Our consultants can design a customized training, development and strategy solution specific to your industry that provides your organization with the skills it needs to thrive – and retain talent.

Recognize these challenges?

See our
solutions

Talent Retention through Skills Development in Hospitality & Tourism
By upskilling and reskilling talent, you can provide employees with a clear career pathway and show them how they can achieve their career goals within your organization. By encouraging employees to develop their careers, they will be easier to retain. From language training to vocational and skills development, KGC provides many options for organizations in the hospitality, travel and tourism industries looking to solve skills challenges and better retain employees.
Talent Retention through Skills Development in Hospitality & Tourism
Cultivating Leadership for Talent Sustainability
Through the right training and development, leaders can champion the professional development of employees and play an important role in helping your organization retain skills and talent. Leaders must have soft skills, such as good communication, and leadership development can nurture and strengthen these skills.
Cultivating Leadership for Talent Sustainability
Enhancing Employee Performance Through Comprehensive Skills Training
Soft skills are just as important as hard skills, and soft skills will only become more important in future. By investing in employees and helping them develop these skills, they will be better equipped to perform their role. This can result in higher job satisfaction and engagement, enhanced performance and higher retention.
Enhancing Employee Performance Through Comprehensive Skills Training
Supporting leaders in a hybrid culture
Leadership development can provide leaders with the skills they need to thrive in hybrid working environments. In such an environment, agility, communication and collaboration are key. Leaders will also be better equipped to support employees, which in turn can improve retention.
Supporting leaders in a hybrid culture
Equality, diversity and inclusion in the hospitality, travel and tourism industries
When employees feel included and part of an inclusive workplace, they are more likely to feel engaged and perform at a higher level. Implementing strategies that create a more inclusive workplace can help you to both retain skills and talent and attract new talent.
Equality, diversity and inclusion in the hospitality, travel and tourism industries
Embedding vision and purpose in strategic hospitality leadership
Hospitality, travel and tourism organizations that lack strong strategic leadership will find it harder to adapt positively to change. If a leader has strategic skills, they can lead with vision and purpose, transforming threats into performance-enhancing opportunities.
Embedding vision and purpose in strategic hospitality leadership

OUR INDUSTRY EXPERTISE

Your sector and the strategic challenges you face are unique
Our consultants are industry experts and practitioners

CASE STUDIES

Learn how our hospitality, travel and tourism clients meet
their challenges through our training solutions

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CASE STUDY

Boosting Performance and Retention in a Leading Utility Company in the GCC

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CASE STUDY

Achieving Competency Excellence in Government: An Award-Winning Custom Training Solution in the GCC

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CASE STUDY

Instilling a Customer-First Approach in Government through CX Training

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CASE STUDY

Empowering Female Leaders in a Global Energy Company in KSA

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Your industry experts

We draw from a global network of specialists and consultants with knowledge of the hospitality, travel and tourism industries who provide critical insight and market awareness. This insight and awareness enable us to better understand your specific challenges and objectives. Our team, which includes current and former industry practitioners, will then collaborate with you to develop and deliver a training and development solution that is tailored to your organization’s objectives.

  • tick Deep and broad industry knowledge and insight
  • tick Thought leaders and renowned thinkers from different fields
  • tick Knowledge of the skills and retention challenges you face
  • tick Better outcomes

OUR CLIENTS

Understanding your unique challenges and
objectives to  design and deliver customized solutions 

Our hospitality, travel and tourism clients share their stories

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CEO - Company Name

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CEO - Company Name

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CEO - Company Name

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INSIGHTS & EVENTS

Learn, be inspired and motivated by
original and innovative thought leadership

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Feature Blog
How Executive Coaching Can Improve Your Business

Gone are the days when coaching was viewed as ‘asking for help’ and was therefore somewhat stigmatised by leaders who didn’t want to be considered weak or incapable.

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Power Strategies for the Workplace
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The history of learning and development: From 1990 to present day
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Building powerful and meaningful strategies
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FAQ's

How can we help you

Our services include strategy consulting, talent assessments, training and development, digital learning and special workforce solutions.

We tailor our training and development solutions to your organization’s specific challenges, business objectives and industry demands. Our team works closely with you to assess your needs and design solutions that align with those needs.

Our consultative approach is a collaborative and customized process that includes analyzing the organization's situation, understanding its objectives and developing strategies for effective implementation.

Our training and development programs are designed to enhance a learner’s skills to help them excel in their role, improve performance and drive professional growth. Organizations benefit from a more skilled workforce, higher employee engagement and productivity, and improved performance.

We deliver our training and development programs through a combination of instructor-led face-to-face training, virtual instructor-led training, webinars, pre-recorded microlearning videos, mentoring sessions, group and individual coaching (online or in-person) and blended learning. You can choose what best suits your organization.

Yes. Our training and development programs are designed to meet rigorous standards and are certified or accredited by recognized professional bodies, leading academic institutions or industry organizations. These certifications and accreditations validate the quality and relevance of our programs and guarantee compliance with current standards. We take pride in delivering training that meets industry benchmarks and learners receive recognized certifications upon completion.

Our trainers and consultants are a mix of academics and experienced professionals with extensive expertise in their respective fields. Each trainer and consultant has a deep understanding of industry best practice and the latest trends. They have successfully delivered training and consulting services to a diverse range of clients, empowering organizations to achieve remarkable results.
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